Terms and Conditions

1. IDENTIFICATION

• Registered name: Casa Batlló, S.L.U.
• Registered office: de Gràcia nº 43, 4º, 08007, Barcelona.
• Tax ID: B-62401534.
• Email address of the data protection officer: dpd@casabatllo.cat

1. PURPOSE

Through this Legal Notice for the websites: https://www.casabatllo.es; https://events.casabatllo.es; https://tickets.casabatllo.es; https://press.casabatllo.es; https://contemporary.casabatllo.es; https://privaterooms.casabatllo.es; and https://www.simboliccasabatllo.com; casabatllo.io; experience.casabatllo.es; (hereinafter, collectively, the “Website”), we inform you of your rights and obligations in relation to the content available on the Website and the logos and trademarks used therein, as well as the liabilities that may arise from its use.

Use of the Website implies full and unconditional acceptance of all the terms of this Legal Notice, with the same validity and effect as any contract signed in writing. Without prejudice to the foregoing, we reserve the right to modify the presentation, configuration and content of the Website, as well as this Legal Notice, so we recommend that you review it frequently.

This Legal Notice shall apply to any person who accesses, browses or uses the Website. Mere access to it shall constitute acceptance of the content of this document and you must comply with the provisions contained herein.

1. RULES FOR USING THE WEBSITE

It is not permitted, and therefore any consequences shall be your sole responsibility, to use the Website for illegal or unauthorized purposes, with or without economic intent. In particular, and without the following list being exhaustive, it is prohibited to:

• Use the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in third-party devices;
• Use the Website to transmit, install or publish any virus, trojan, worm, logic bomb, malicious code or other harmful programs or files;
• Use the Website to transmit material for advertising or promotional purposes, including spam, chain emails or similar;
• Use the Website in a manner that constitutes a breach of our rights or the rights of any third party;
• Use the Website to transmit or publish any material that is defamatory, offensive, racist, disparaging, threatening in nature or that may annoy, harm or merely affect any person;
• Use the Website to collect personal data from other users;
• Use the Website unlawfully, in breach of good faith, morality and/or public order;
• Gain unauthorized access to any section of the Website, to other systems, networks or servers connected to it, or to the services offered through the Website by means of hacking or forgery, password extraction or any other illegitimate means; and
• Carry out any action that causes disproportionate or unnecessary saturation of the Website infrastructure or of our systems or networks, or of the systems and networks connected to it.

In the event of any breach of any of the foregoing obligations, we reserve the right to take such appropriate legal measures as may be available in exercise of our rights or obligations.

1. LINKS

We do not have the authority or the human or technical means to evaluate, control or approve the information, content, products or services that may be provided by other platforms linked to from the Website. Therefore, if among the content offered on the Website you find a link to other platforms, you should know that we assume no responsibility for any aspect relating to such platforms, and in particular, without limitation, for their operation, access, data, information, files, quality and reliability of their products and services, their own links and/or any of their content, in general.

If you become aware that any activity carried out through any of these platforms is illegal or contrary to morality and/or public order, you must notify us immediately so that we may disable the relevant link via email: idpd@casabatllo.cat.

In any case, the existence of any type of link from the Website to another external platform and/or vice versa shall not imply the existence of any kind of relationship, collaboration or dependency between us or our suppliers and the party responsible for that external platform.

1. LIABILITIES AND WARRANTIES.

We cannot guarantee the reliability, usefulness or truthfulness of all the information contained on the Website, nor the usefulness or truthfulness of the content that we make available to you through it.

Accordingly, we cannot guarantee and shall not be responsible for:

• The continuity of the content of the Website;
• The absence of errors in such content;
• The absence of viruses, trojans, worms, logic bombs and/or other malicious or technologically harmful components on the Website or on the server that provides it;
• The invulnerability of the Website and/or the impossibility of breaching the security measures adopted therein;
• The lack of usefulness or performance of the content of the Website;
• Failures of the Website caused by any type of attack on your servers or on those of our third-party service providers, as well as technical or security failures of any such providers’ systems that prevent the Website from functioning;
• Any technical failure of any kind that hinders, delays or prevents the proper functioning of the Website;
• Any damage or loss caused, to itself or to a third party, by any person who breaches the conditions, rules and instructions established for the Website or through the breach of security systems.

Nevertheless, the Website has all the necessary measures, within our capabilities and the state of the art, to ensure its operation and reduce system errors to a minimum, both from a technical perspective and in terms of the published content.

In this regard, neither we nor our suppliers shall be responsible for the truthfulness, completeness or updating of the information published on the Website originating from sources other than us and our suppliers, nor for that contained on other platforms linked to from the Website.

We reserve the right to suspend, modify, restrict or interrupt, whether temporarily or permanently, access to, browsing, use, hosting and/or downloading of content and/or use of services offered on the Website, with or without prior notice, to users who breach any of the provisions set out in this Legal Notice, without the possibility of claiming compensation for this reason.

1. CUSTOMER SERVICE

If you have any questions, complaints or suggestions, our customer service is available through the following contact methods:

• Email:info@casabatllo.cat
• Phone: 93 216 03 06

We will make our best efforts to respond to your complaints or inquiries as soon as possible.

1. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All intellectual and industrial property rights over the Website, the information and materials contained therein, including (without limitation) the Website itself, texts, photographs or illustrations, logos, trademarks, graphics, designs, interfaces and any other information, content or services available through the Website are owned by us or have been licensed to us by their respective owner.

Use of the Website and/or any of its content, regardless of its type or form, shall in no case imply waiver, transfer, licence or assignment, in whole or in part, of intellectual property rights in your favour or in favour of other users.

Nevertheless, by this document we grant you, as well as all our users, a limited, non-transferable, revocable, non-sublicensable and non-exclusive licence to access and use the Website on your personal device for the purpose of accessing the services we offer through it, provided that such access and use are carried out in accordance with the Legal Notice and any other document referred to herein or applicable to any of the services available through the Website.

Any right not expressly granted in this document shall be deemed reserved.

In particular, you may not carry out any of the following actions: (i) decompile or reverse engineer the Website; (ii) link, mirror or frame any part of the services or content of the Website; (iii) deploy or launch any type of program to carry out any action related to data mining or actions intended to damage the operability and functionality of the Website, or (iv) remove, modify or carry out any similar action intended to alter our intellectual property rights or those of any third party that has licensed its use to us in connection with the Website, over registered trademarks, the Website or the services offered through it.

In this regard, references to trademarks or trade names or other distinctive signs on the Website imply the implicit prohibition of their use without our consent or that of their legitimate owner. Access to, browsing and use of the Website does not grant you any rights over such trademarks or trade names, including logos.

We expressly reserve all intellectual property rights over the Website and its content and services. In particular, modification, copying, reproduction, communication, transformation or distribution in any medium or form, in whole or in part, of the Website or any of its content for any public or commercial purpose is not permitted, except with prior, explicit and written authorisation from its legitimate owner.

Likewise, you are prohibited from removing or manipulating copyright notices or any other credit identifying the holders of rights over the content of the Website, as well as technical protection devices, digital watermarks or any protection mechanism or information incorporated into the Website.

If you suspect or become aware of the existence of any illicit or illegal content, including content that may infringe third-party intellectual property rights, you must notify us via the following email address so that we may take appropriate measures: info@casabatllo.cat

Likewise, if you believe that any content on the Website infringes your own intellectual property rights, or any other right, please send us an email to the above address with the following information:

• Identification of the user, including your contact information;
• Relevant documentation supporting the request, identifying the holder of the infringed rights;
• Detailed description of the rights allegedly infringed by us, our suppliers or any of the users, as well as their exact location within the Website; and
• Express declaration that the content has been used without the consent of its owner.

1. CONFIDENTIALITY AND DATA PROTECTION

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, all personal data you provide during your use of the Website shall be processed in accordance with the Privacy Policy, which you must read and, where applicable, accept.

1. SAVINGS CLAUSE

All clauses or provisions of this Legal Notice must be interpreted independently, and the remaining clauses shall not be affected if one of them has been declared void by a final court judgment or arbitration award. The affected clause or clauses shall be replaced by another or others that preserve the intended effects of this Legal Notice.

1. APPLICABLE LAW AND JURISDICTION

The applicable regulations shall determine the laws governing and the jurisdiction competent to hear disputes between our users and us. However, whenever such regulations provide for the possibility of submitting to a specific jurisdiction, for any dispute arising from or related to the services we provide through the Website, Spanish law in force at the time of the dispute shall apply, and the Courts and Tribunals of Barcelona shall have jurisdiction over such dispute.

Last updated: May 2022

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